If Daylite Server is present, Robot Cloud performs the following…

1. Checks to see if Daylite Server is running.
2. Checks to see if Daylite Touch Server is running.
3. Checks to see if Daylite database backups are scheduled.
4. Checks all Daylite Server logs for error events (archives the log so duplicate errors are not sent).
5. Gathers any error in the above 4 checks into a log file and alerts you.

If Billings Pro Server is present, Robot Cloud performs the following…

1. Checks to see if Billings Pro Server is running.
2. Checks to see if Billings Pro Touch Server is running.
3. Checks to see if Billings Pro database backups are scheduled.
4. Checks all Billings Pro Server logs for error events (archives the log so duplicate errors are not sent).
5. Gathers any error in the above 4 checks into a log file and alerts you.

1. Navigate to your Applications > Utilities folder and open Terminal.
2. Gather the username and password for the target workstation, as well as the IP address or DNS name.
3. Type into Terminal and press Return (replacing username and ipaddress/DNS with step 2 info): ssh username@ipaddress
4. Type in the password associated with the username and press Return. Type yes to acknowledge the RSA fingerprint (if prompted).
5. Type into Terminal (replacing policy name with what you want to do): sudo jamf policy -trigger policyname

The policy will begin to execute behind the scenes. If a policy is chosen that includes a software installation or patch of some kind, then the end-user may see a disk image mount briefly on the Desktop. The disk image will only show up if the end user has "CDs, DVDs and iPods" checked in Finder > Preferences > General (this is unchecked by default in Mac OS X 10.5 and later).

1. Navigate to your Applications folder and open Remote Desktop.
2. Click on the workstation and then click on the UNIX button. A drop down window will appear.
3. Type into the top white box (replacing policy name with what you want to do): sudo jamf policy -trigger policyname
4. Locate and click on the User radial button (under Run command as) and enter: root
5. Click on Send.

The policy will begin to execute behind the scenes. Again, the end-user may see a disk image mount briefly depending on their preferences.

• Robot Cloud now tracks all flavors of CrashPlan (Green, Blue and Black). Use Device Scout to check your backup status and share that status with end-users.
• More timely inventory and alert information. Macs now send updated inventory to Robot Cloud daily (vs. every other day) and Device Scout now refreshes every 4 hours (vs. 8).
• We’ve replaced all mention of Forget Computers with Robot Cloud so anyone reselling the service won’t risk confusing end-users.
• Robot Cloud now automatically checks server DNS by running changeip -checkhostname and reports problems.
• Improved documentation.

• DONE: New app to automatically build local, software distribution share points that sync with Robot Cloud.
• Robot Cloud Support Menu. (Similar to this, but customizable.)

What this means, is enrolling an iOS device in Robot Cloud — even if you don’t apply any restrictions — will result in iTunes prompting for a password for the backup during the next sync.

If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.